Effective Date: July 15, 2026 | Last Updated: July 15, 2026
Genco Custom Homes (“Genco,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at gencobuilt.com, how we collect and use it, how we store it, and the choices available to you. By using our website or contacting us, you agree to the practices described in this policy.
We receive, collect, and store any information you enter on our website or provide to us in any other way. This may include:
We collect this information only for the purposes described in this policy and only to the extent needed to respond to you and operate our website.
When you contact us through our website, we collect the personal information you choose to provide as part of that process — typically your name, email address, and any details you include about your project. If you request a consultation regarding a new custom home, remodel, renovation, or similar project, we may also collect a phone number and any project details you share. Your personal information is used only for the specific reasons stated in this policy.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties.
Messages sent to us through the website are delivered to our company email inbox. Our website platform also retains a copy of submissions within its own system, so messages may be stored in more than one location. We retain this information only as long as reasonably necessary to respond to your inquiry, fulfill the purpose for which it was collected, or comply with our legal and record-keeping obligations. We take reasonable measures to protect the information in our care against unauthorized access, disclosure, alteration, or destruction; however, no method of transmission or storage over the Internet is completely secure, and we cannot guarantee absolute security.
In most cases, if you contact us, we will respond directly from our own company email rather than through the website platform’s messaging system. If you call us, you can expect a return phone call. If you contact us regarding a consultation for a new custom home, remodel, renovation, or similar project, you can expect a phone call when a number is provided. We communicate with you only in connection with your inquiry or project and do not use your contact information for unrelated marketing without your consent.
We use essential cookies to help our website function properly. We also use a third-party analytics service, Google Analytics, to help us understand overall traffic to the site and how visitors interact with it. We do not use this service to collect information that personally identifies individual users, and we do not sell your data.
If you wish to opt out of Google Analytics, you may install the “Google Analytics Opt-out Browser Add-on,” available from Google. You can also manage or disable cookies through your browser settings; please note that disabling certain cookies may affect how the website functions.
Our website relies on third-party providers — including our website hosting platform and Google Analytics — to operate and to help us understand site usage. These providers process limited information on our behalf in accordance with their own privacy and security practices. We do not control, and are not responsible for, the independent privacy practices of any third-party websites that may be linked from our site.
You may request to review, update, correct, or delete the personal information we hold about you, subject to any legal or record-keeping requirements that may apply. To make a request, or if you would prefer that we no longer contact you, please reach out using the contact information below and we will respond within a reasonable timeframe.
Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically so you remain informed about how we protect your information.
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Genco Custom Homes
Phone: (970) 484-4500
Email: [email protected]
Website: gencobuilt.com